Dilemma #2 Passport Lost

How can one loose something so important well I have answers well I have an answer pure mishap. My world has now stopped in its track, no more Europe, Asia, South America hell not even Canada for at least two months if it isn’t found soon. Well in my passport quest it brought me to Chicago where I found out it was lost at. I approached the lost article counter and rang for the attendant whom asked me to state my concern. I told her my name and everything I found out before I came, and was requesting a status report. Her simple reply was “it was mailed”. So then I proceeded to ask “when where to and how”. I believe those were good follow up questions but once she heard those words an immediate discomfort came over her and her body language turned to as if I had asked her to do something out of her job description. So immediately I asked her did I take her away from her dying child in the back, because that would be the only reason why she would be so rude. As I have worked in customer service I wonder did I ask too much of her or did she feel as though my lost article, which employs her, was not important enough? We shall see……..Awaiting passport.